Vex Technologies / Privacy
Privacy, described plainly.
This policy covers the Vex public website and contact form while keeping future product privacy practices separate.
Scope
This Privacy Policy explains how Vex Technologies ("Vex," "we," "us," or "our") handles information in connection with the public Vex Technologies website (the "Website").
This policy covers the Website and its contact form. Driver is in development and will require separate product-specific privacy information before public product access. This policy does not describe data practices for a released Driver application.
Information you provide
You may choose to provide your name, email address, company or organization, inquiry type, message, and any other information you include when contacting Vex. Please do not submit sensitive personal information through the general contact form.
Contact-form submissions
Contact-form information is used to route and respond to product, partnership, press, support, and general inquiries. The Website does not store contact submissions in a Vex database and does not send an automatic confirmation email to the visitor.
Automatically collected information
When you visit the Website, hosting and network providers may process standard technical information needed to deliver and protect it, such as IP address, browser and device information, requested pages, referring information, and request timestamps. The contact endpoint also uses a short-lived, hashed network identifier to limit abusive submission volume.
How information is used
We use information to deliver and secure the Website, respond to inquiries, understand the context of a request, maintain relevant correspondence, prevent abuse, comply with law, and protect the rights and safety of Vex, visitors, and others.
Service providers
Vex may use service providers for website hosting, infrastructure, security, and communication delivery. These providers process information on Vex's behalf or under their own applicable terms as needed to provide their services.
Resend and message delivery
The contact form uses Resend to deliver submissions to the configured Vex recipient. Resend receives the sender information and message content needed to transmit the email. Resend may process this information under its own privacy and data-protection terms. Vex does not use the contact form to subscribe visitors to marketing email.
Legal compliance and protection
We may preserve, use, or disclose information when reasonably necessary to comply with law or legal process; respond to lawful requests; investigate fraud, abuse, or security issues; enforce applicable terms; or protect the rights, property, and safety of Vex, visitors, or others.
Data retention
Vex keeps correspondence only for as long as reasonably necessary for the inquiry, related business records, security, legal obligations, or dispute resolution. The in-memory contact rate-limit record expires after a short anti-abuse window. Email and infrastructure providers may retain information according to their own policies and operational requirements.
Security
Vex uses reasonable technical and organizational safeguards appropriate to the Website. No internet transmission, email system, or storage method can be guaranteed completely secure, and Vex cannot promise absolute security.
Your choices and rights
You may choose not to use the contact form. Depending on where you live, you may have rights to request access, correction, deletion, restriction, or other treatment of personal information. Submit a request through the contact page with enough detail to identify the relevant correspondence. Vex may need to verify the request and may retain information where permitted or required by law.
Children's privacy
The Website is not directed to children under 13, and Vex does not knowingly seek personal information from children through the contact form. If you believe a child has submitted personal information, contact Vex so the situation can be reviewed.
International use
The Website may be accessed from locations outside the place where Vex or its providers operate. Information may therefore be processed in other jurisdictions whose data-protection rules differ from those in your location.
Third-party links
The Website may link to third-party websites or services. Their privacy practices are governed by their own notices, not this policy. Review those notices before providing information to a third party.
Changes to this policy
Vex may update this policy as the Website, contact system, or legal requirements change. The updated version will be posted here with a revised last-updated date. Material changes may receive additional notice where appropriate.
Contact
Questions or privacy requests can be submitted through the Vex contact page at /contact. If a public contact email is configured, it will also appear on that page.